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  • SOLUTIONS
    • IT Support Services
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  • CONTACT US
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  • Client Support

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Home » hosted services
 Working in the Cloud? You need a WAN failover connection
 1
By red74tech
In advice, planning, technical
Posted December 5, 2013

Working in the Cloud? You need a WAN failover connection

Cloud services and cloud computing are no longer just industry buzzwords.  Small to midsize businesses have begun to adopt cloud or hosted services,  and they’re migrating some or all of their [...]

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  1. Setup of new user accounts that also require new PC, laptop, or mobile device hardware need to be requested via an official support request (either via phone or by this web form) at least seven (7) business days prior to the first day of employment for that employee. This is to ensure that we may procure the required hardware and schedule an installation at least one (1) day prior to their first day at work. The average lead time for procuring hardware that is compliant with our service agreement is at least five (5) business days in most cases. 
  2. For setup of new user accounts that do not require new hardware installation, an official support request must be entered by 3 pm ET at least two (2) business days prior to the new employee’s first day of employment. 
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