Remote Service Desk


Providing frontline assistance and support to your staff is paramount to their productivity and effectiveness.  Unfortunately, solutions to help desk problems can quickly consume an IT manager’s most valuable resource…time.  Our remote service desk solution provides your company with a well-trained service desk staff who are available directly to your end users either via phone or Internet.  They will take immediate ownership of any issue and see it through to completion within a guaranteed SLA timeframe. With a functional Internet connection, our engineers can resolve issues with almost no wait time.  If you’re an IT manager or CIO, that means more productivity for you at a lower cost than in-house staff.  If you’re a business owner, it means you have more time to do what you do best – grow your business.

Ready to move your
business ahead?

Contact Us Form

Ready to move your business ahead?

Contact Us Form

Why Choose RED74?

RED74’s team of IT industry veterans delivers comprehensive, reliable and effective IT services and guidance for clients. Our expertise is in information technology; our focus is on our clients’ success.

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