New User Account Creation Form

New User Account Creation Form

Company Name *

Account type

Fully Supported User Account

Email or SSO/Email Only - Limited support

SSO/Email Only accounts are only available on specific service plans. Choose "Fully Supported User" unless you know your company has the option.

New User's First Name *

New User's Last Name *

New User's Title

New User's Department

Supervisor
Enter the first and last name of the person to whom the new user will be reporting (i.e. their boss)

Work Start Date *
When the new employee will need their system to be available

What PC hardware will be needed for this user?

We are re-using existing workstation hardware

User will be set up on new hardware that has already been ordered

We need to order new hardware for this user

Which existing workstation would you like to re-use?

Please enter the invoice and/or quote number of the new workstation order

Level of Access
Please describe the level of access the new user needs, what files, folders, apps and/or drives should be available, what should be restricted, etc.

Additional Notes/Concerns

File Upload (optional)

Maximum upload size: 30MB

AUTHORIZATION *

By checking this box and entering your full name and email address below, you agree that you are an officer of your company or other authorized individual and you hereby authorize RED74 to create the account indicated above.

Name *

Email Address *

Callback Number
The best number to reach you (optional)

reCAPTCHA

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Setup of new user accounts that also require new PC, laptop, or mobile device hardware need to be requested via an official support request (either via phone or by this web form) at least seven (7) business days prior to the first day of employment for that employee. This is to ensure that we may procure the required hardware and schedule an installation at least one (1) day prior to their first day at work. The average lead time for procuring hardware that is compliant with our service agreement is at least five (5) business days in most cases.
For setup of new user accounts that do not require new hardware installation, an official support request must be entered by 3 pm ET at least two (2) business days prior to the new employee’s first day of employment.
Failure to adhere to the above two policies will relieve RED74 of any obligation to comply with our Service Level Agreement (SLA) and will default to a “best effort” service level. There will be no guarantee that RED74 can perform a timely setup or installation request which does not adhere to the requirements outlined above.
Any new user setup request (with or without new hardware) by the client in which the client deems it urgent or imperative to be completed the same day or by the following morning before 11 am EST will be charged Time & Materials as per the client’s current service agreement.