Service Request

Open a New Service Request

Please be advised that this request form is for current RED74 clients only. Requests made by non-clients may not get a response. For general information or inquiries, please fill out our contact form.

Enter the details of your request in the following form and a service request ticket will automatically be generated.  A RED74 engineer will then contact you. You will receive an email confirming your request and you may check the status of this request by referencing the ticket number in the email.

Support Request Form
Please give a very brief description of your request or issue
NOTE: For license requests, please have an existing ticket number and contact the engineer assigned to that request by phone or email. You do not need to open another request.
Enter a full description of your issue
The best number to reach you
Maximum upload size: 30MB
You can upload screenshots of error messages, or any standard document type that you think will help us understand the issue
Call us at 609-303-3020 for Critical and High priority requests please.

Enter your email address
to be informed of data
breaches as they happen.

First Name *
Email *